Terms & Conditions

By making a booking you agree to the following terms and conditions:

If your party is larger than one individual, the person booking this service accepts full responsibility for payment and accepts these terms and conditions on behalf of every person within the party.
You are entitled to cancel this booking at anytime. However, you must cancel by telephone or email.
You must present the email confirmation we send you, when you meet our driver at the airport.
We will deliver you to the address on your confirmation email. If you wish to alter these addresses, you must contact us by email at least 3 days prior to your arrival date. Any modifications to this booking may result in an additional charge.
You and the members of your party are entitled to two items of baggage, including a golf bag. Any extra baggage should be declared at booking.
We reserve the right to refuse to carry any person who is thought to be under the influence of alcohol or drugs or whose behaviour is considered to be of a danger to the driver, the vehicle or other passengers.
Our vehicles are non smoking vehicles and we also insist that passengers do not drink or eat on our vehicles. This is with the exception of bottled water and or baby foods etc.
We will endeavour to the best of our abilities to arrive at the Airport and at your destination on time. However, we can not be held responsible for any delays caused beyond our control. We have full insurance cover on the vehicles as required by Portuguese law. However, your own property is carried entirely at your own risk and we can accept no responsibility for loss or damage. Customers should check their own travel insurance.
We can not be held responsible for situations that are out of our control and cause you, the customer discomfort. For example.
- accidents causing delays to our vehicles
- severe weather conditions, floods, etc.
- traffic delays
- compliance with Police requests
- other
This contract and its terms within is governed by Portuguese Law.